Shipping & Returns
HERE'S HOW WE DO IT.
- Once you order something from us we get to work right away. It takes about 3-5 business days for us to get your stuff ready to ship. This is because we print to order so that our partners don't need to invest in holding inventory. This allows partners to offer as many different items as they and their communities can dream up!
- Once we pack up your stuff and send it off, we'll send you a tracking number (if available - depending on shipping method). After fulfillment, most orders take 3-10 days to get to you (depending on shipping method).
- In total, you should get your merch in under 2-3 weeks from the time you made your purchase. If it's been longer than that be sure to use the contact page to get in touch.
Returns and Exchanges
DON'T LIKE SOMETHING? WRONG SIZE? :3
NO WORRIES. YOU CAN SEND IT BACK.
We offer a full refund for unused items in new condition within 30 days of purchase. After 30 days (for up to 90 days) we can offer you a store credit for unused items in new condition. Please note that we cannot offer any returns or exchanges on customized products.
- Fill out the contact form to get started. Include your order number in the subject line.
- We'll reply to you with a return shipping address. You'll be responsible for return shipping.
- Once we receive the item we'll issue your refund.
- It takes about 3-5 business days for the funds to appear back into your account after we receive it.
- For exchanges, we'll send the new item out once we receive the one you are returning.
If you have any further questions be sure to contact us!